Western Balkans Fund (“we” or “ours”) operates the website of  wbfeuproject.org (“Service”). This site informs you of our policies regarding the collection, use and management of personal data when you use our Service and the choices you have made about your data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise specified in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible via wbfeuproject.org


1-Collection and Use of Personal Data

Western Balkans Fund collects and processes the personal data of its clients in fulfillment of its legal and contractual rights and obligations and in full compliance with Law No. 9887, dated 10.3.2008, “On personal data protection” (changed). This policy describes our ongoing obligations to you regarding how we manage your personal information. Western Balkans Fund is committed to implement the entire legal framework in the protection and respect of personal data, as defined by the Constitution of the Republic of Albania, Law No. 9887 dated 10.03.2008 ‘On Personal Data Protection’,


2-Types of data collected
Personal Data
When using our Service, wbfeuproject.org may ask you to provide us with some personally identifiable information that may be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
• E-mail address
• Name, Surname
• Telephone number
• Address, Country, City, Postal Code
• Cookies and Usage Data

Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This usage information may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, our Service pages you visit, time and date of your visit , time spent on those pages, your device ‘s unique identifiers, and other diagnostic data.


This website uses cookies, which are small pieces of information that are released on your computer or other devices that access the Internet when you visit the website. Cookies are stored in your browser and in the memory of your computer / device and are used to distinguish you from other visitors to the site. You may refuse to use cookies by selecting the appropriate settings in your web browser, however by doing so, you may not have access to use the full functionality of our site.

Examples of Cookies we use on our site:
-Session Cookies – Use Session Cookies to enable the use of our Service.
-Preference Cookies – Use Preference Cookies to remember different preferences and settings of your usage.
-Security Cookies – Use Security Cookies for security reasons.

Instructions for running cookies in different browsers:   
• Chrome: To enable or disable cookies in Chrome, visit the relevant Google Support Center page.
• Mozilla Firefox: To enable or disable cookies in Firefox, visit the appropriate Firefox Support Center page.
• Internet Explorer: To enable or disable cookies in Internet Explorer, visit the relevant Microsoft Support Center page.
• Safari: To enable or disable cookies in Safari, visit the relevant Apple Support Center page.
• Opera: To enable or disable cookies in Opera, visit the relevant Opera Support Center page.


3-Additional information collected automatically

The information systems and software procedures used for the operation of the Site acquire during their normal operation, some personal data the transmission of which is included in the use of Internet communication protocols. This is information not collected in order to be associated with identified interested individuals, but by their very nature can enable the identification of Users, through the processing and aggregation of data held by third parties. This category includes IP addresses or domain names of computers used by Users who link to the Site, addresses listed as URI (Uniform Resource Identifier) ​​of the requested resources, request schedule, method used to submit the request to server, file size received in response,


This data is used only to extract anonymous statistical information on the use of the Website and to check its correct functioning and is deleted immediately after processing. The data can be used to establish liability in case of possible computer crimes committed against the Site; in addition to this option, internet contact details are not stored for more than seven days.
The computers on which the website is hosted hold records of attempts (authorized and unauthorized) to use them for purposes other than accessing the web server. This data usually includes:

date and time of effort,
• the service for which access was possible,
• the name or address of the computer network to make the connection,
• and may include details of what was done or attempted to be done.


4-Use of Data

wbfeuproject.org uses the data collected for various purposes as follows:
• To provide and maintain the Service
• To notify the user of changes in our Service
• To allow you to participate in the interactive features of our Service when you decide to receive parts
• To provide care and support to customers
• To provide analytical data or valuable information so that we can improve the Service
• To monitor the use of the Service
• To detect, prevent and address technical issues


5-Data Transfer

Your information, including personal data, may be transferred – and maintained – to computers located outside your state, province, country or other government jurisdiction, where data protection laws may differ from those within your jurisdiction. If you are located outside Albania and decide to provide us with information, please note that we transfer data, including personal data, to Albania and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. wbfeuproject.org will take all necessary steps reasonably to ensure that your data is handled securely and in accordance with this Privacy Policy and no transfer of your personal data will be made in one organization or country, unless adequate controls are in place, including the security of your data and other personal information.


6-Data Disclosure

Legal Obligations
wbfeuproject.org may disclose your personal information in the belief that such action is necessary to:
• To fulfill a legal obligation
• To safeguard and protect the rights or property of wbfeuproject.org
• To prevent or investigate possible misconduct in connection with the Service
• To protect the personal safety of Service users or the public
• Protect against legal liability

Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee their absolute security.

Service Providers
We may employ third party companies and individuals to assist our Service (the “Service Providers”), to provide the Service on our behalf, to perform Services related to the Service or to assist us in analyzing how to use our Service.
These third parties have access to your personal data only to perform these tasks on our behalf and are obliged not to disclose or use the data for any or any other purpose.


7-Analytical Data

We may use Third Party Service Providers to monitor and analyze the use of our Service. Provider of Analytical Data is: Google Analytics.

This website uses Google Analytics to help us analyze and improve your site usage. To support this, the information selected for your interaction with the site has been sent to Google for analysis on our behalf. We use Google Analytics on our site for anonymous reporting of site usage and for on-site advertising. Google Analytics is an online analytics service provided by Google Inc. (“Google”). Google uses the data collected to track and review the use of the site, to prepare reports on its activities and to share them with other Google services.

Personal data collected: Cookies and usage data.
Place of processing: USA – Privacy Policy – Opt Out

For more information on Google’s privacy practices, please visit the Google Privacy and Terms website: https://policies.google.com/privacy?hl=en


8-Links (web addresses) to other web pages

Our service may contain links to other sites not operated by us. If you click on a link (web address) of a third party, you will be redirected to a third party website. We strongly advise you to read the Privacy Policy for each site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of third party sites or services.


9-Privacy of children

Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18 years. If you are a parent or guardian and are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without parental consent or consent, we take immediate steps to remove that information from our servers.


10-Changes in Privacy Policies

Western Balkans Fund reserves the right to change or modify this policy at any time, pursuant to possible changes in legislation in the field of personal data protection and privacy. We advise you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when posted on this site. The Privacy Policy was last updated in October 2019.


11-Complaints and questions about the Privacy Policy

Western Balkans Fund strives to meet the highest standards in the collection and use of personal data. For this reason, we take complaints about this topic very seriously. We also welcome any suggestions for improving our procedures. If you have questions, concerns or complaints about the policy or the way your data is handled, please email us at: info@wbfeuproject.org


12-How to contact us

Requests for information regarding our privacy policy can be sent by e-mail to info@wbfeuproject.org